Skip to content

sales@wideimagesolutions.com

Phone Number: +1 (214) 727 6289                             WhatsApp Number: +1 (214) 727-6289
Please use email 99% of the time as it is now very difficult to answer all the phone calls.
Email: sales@wideimagesolutions.com    Phone Number: +1 (405) 927-8129       WhatsApp Number: +1 (214) 727-6289.
Please use email 99% of the time as it is now very difficult to answer all the phone calls.

Error Codes Designjet 1050C Plus 36'' (A0) Printer (C6074B)

* 0000D8 XXXXXXXX (Non-Continuable)

External Library Error. (refer to System Error Code 070 100)
Requires a Service Engineer.

 

* 010021 (Non-Continuable)

Memory Module Test failure.
Switch the Power OFF at the rear of the printer and disconnect the Power cord. Reconnect the Power cord and power on the printer, if problem persists Requires a Service Engineer.

 

* 010023

EEROM test failure.  Relates to Main PCA.
Power OFF, wait for 20 seconds and then Power ON. 

If problem continues then requires a Service Engineer.

 

* 010028

EEROM Checksum failure.
Turn the printer Off wait for 20 seconds and turn the printer back ON.

If problem persists Requires a Service Engineer.

 

* 010029

EEROM Write failure.
Turn the printer OFF and ON again from the rear rear of the printer.

If problem persists requires a Service Engineer.

 

* 01002D (Non-Continuable)

The Main PCA cannot communicate with the Carriage.
Requires Service Engineer

 

* 01002O (Non-Continuable)

Firmware DIMM Test failure.
Switch the Power OFF at the rear of the printer and disconnect the Power cord. Reconnect the Power cord and power on the printer, if problem persists Requires a Service Engineer.

 

* 010040

Error in the Paper-axis Encoder quadrature. 
Check that the Paper-Axis Motor cable is not damaged and that it is correctly connected.
If problem persists requires a Service Engineer.

 

* 010041

Error in Scan-axis Encoder quadrature.
Requires Service Engineer

 

* 010042

Error in Service Station-axis Encoder quadrature.
Requires Service Engineer

 

* 010050 XXXXXXXX (Non-Continuable)

PostScript Processing Error.
Turn the printer OFF and ON again from the rear rear of the printer to see if the System Error disappears. Try sending the print again.
If problem persists requires a Service Engineer.

 

* 01009X (Continuable)

Error in the Paper-axis Motor Encoder.
Turn the printer OFF and ON again from the rear rear of the printer to see if the System Error disappears.
If problem persists requires a Service Engineer.

* 02xxxx ( Non - Continuable )

PostScript/Firmware Error

Power the Printer Off and On again to see if the System error disappears. If the Error Code reappears then call a Service Engineer gioving full details of the machine and error.

 

* 048500

There are too many EIO cards connected to the Printer.
If problem persists requires a Service Engineer.

 

* 048xxx

The EIO card is from a third party vendor and may not be fully compliant with the IIO Protocol specification 2.0 OR the EIO card Firmware is not updated.
 Check with the third party vendor. If the EIO card is not compliant then you must install one which is compliant. Update the EIO card Firmware.- Requires a Service Engineer.

 

* 04Cxxx

EIO Accessories (EIO Card/Hard Disk Drive) Error.
Turn the printer OFF and ON again from the rear rear of the printer to see if the System Error disappears.
If problem persists requires a Service Engineer.

 

* 060300

One of the Printheads has an Internal Electrical Problem.
Remove all Printheads and clean the electrical contacts. 

If problem persists requires a Service Engineer.

 

* 060301

One of the Printheads has an internal electrical problem

Try the folloowing: Remove all the Printheads and clean the flex contacts on the Printheads and in the Carriage Assembly - If problem persists requires a Service Engineer

 

* 060305 0000000X

Thermal Shutdown error (One of the Printheads has gone above the maximum Temperature).
Error Data:
00000000 = Cyan Printhead Failure.
00000001 = Magenta Printhead Failure.
00000003 = Black Printhead Failure.
Replace the failing printhead, if problem persists requires a Service Engineer.

* 060306

Problem with Printhead selection.
Remove all Printheads and make sure that their contacts are not contaminated. Replace Printheads and retry, if problem persists requires a Service Engineer.

 

* 060307

APA regulation failure.
Remove all Printheads and make sure that their contacts are not contaminated. Replace Printheads and retry, if problem persists requires a Service Engineer.

 

* 060308

APA regulation failure.
Remove all Printheads and make sure that their contacts are not contaminated. Replace Printheads and retry, if problem persists requires a Service Engineer.

 

* 060309

Problem with setting the Voltage of the Printheads.
Remove all Printheads and make sure that their contacts are not contaminated. Replace Printheads and retry, if problem persists requires a Service Engineer.

 

* 06030A

Mark position not found.
If problem continues then requires a Service Engineer.

 

* 06030B (DJ 1050C Plus / 1055 CM Plus only)

The Ambient Temperature measured is out of the normal range.
Ensure that the Ambient Temperature for this product is within the allowed range of between 0 and 55 Degrees Centigrade. If problem persists - requires a Service Engineer.

 

* 070100 XXXXXXXX (Non-Continuable)

Firmware Error.
Requires a Service Engineer.

 

* 080001 (Non-Continuable)

PostScript Error - Refer to System Error Code 070 100
If problem persists requires a Service Engineer.

 

* 09A001 ( DJ 1050C Plus/ 1055CM Plus only)

There are too many Hard Disk Drives connected to the Printer.
Turn the printer OFF and ON again from the rear of the Printer. If problem persists, requires a Service Engineer.

 

* 09Axxx (Non-Continuable) ( DJ 1050C Plus and 1055CM Plus only)

Internal Error.
Turn the printer OFF and ON again from the rear of the Printer. If problem persists, requires a Service Engineer.

 

* 09Bxxx (Non-Continuable) (DJ 1050C Plus and 1055CM Plus only)

Internal Error.
If problem persists, requires a Service Engineer.

 

* 09Cxxx (Non-Continuable)

Internal Error.
If problem persists, requires a Service Engineer.

 

* 09xxxx (Non-Continuable)

EIO Accessories (EIO Card/Hard Disk Drive) Error.
Turn the printer OFF and ON again from the rear rear of the printer. If error 09Cxxx appears after initialisation (Designjets 1050C Plus and 1055CM Plus only) then an engineer will be required to replace the Main PCA. Otherwise if initial problem persists then the EIO card may need re-installing or replacing - Requires a Service Engineer.

 

* 0A0000

The Air Pressure is below the minimum requirement.
Turn the printer OFF and ON again from the rear of the Printer. If problem persists, requires a Service Engineer.

 

* 0A0010

Problem in Pressurising the Air System.
Turn the printer OFF and ON again from the rear of the Printer. If problem persists, try replacing ONE ink cartridge at a time checking if the error code disappears. If this does not rectify the problem, requires a Service Engineer.

 

* 0A0020

Error in Calibrating the APS Sensor.
Requires Service Engineer

 

* 0A0030

Problem in Depressurising the Air System.
Check Ink Cartridges for any signs of leaking. Replace leaking cartridges. If this does not rectify the problem, requires a Service Engineer.

 

* 0A0040

Ink Tubes Initialisation Failure due to Low Air pressure.
Replace ONE ink cartridge at a time checking if the error code disappears. 

If this does not rectify the problem, requires a Service Engineer.

 

* 0A0060

The Printer has detected a leak in the Tubes System - Should ONLY appear in printers with the Ink Leak Detector installed.

  • The Ink Leak Detector could have been triggered due to condensation in the Printer.
  • Power OFF the Printer and allow the Printer to dry for 15 minutes.
  • Power ON and check if the System Error Code has disappeared.

If problem remains, requires a Service Engineer.

 

* 0A0070 (continuable)

The Backup EEROM contents stored in the Tubes System are not consistent with the ones required by the firmware.
Requires a Service Engineer.

 

* 0B0000

Bad Ambient Temperature measured.
Make sure that the Ambient temperature is within the allowed range (between 0 and 55 Degrees Centigrade).

If Temperature is within this range, requires Service Engineer

 

* 0B0001

Bad Humidity read.
Power OFF the printer and leave for 15 minutes. Power ON the printer and check if error has disappeared. 
If not, requires a Service Engineer.

 

* 0B0002

Bad IDS pressure read.
Could be a problem with Main PCA, requires Service Engineer

 

* 0B0003

ADC0 Internal channels check Failure.
Requires Service Engineer

 

* 0B0004

Unable to detect Pump.
If problem persists, requires a Service Engineer.

 

* 0B0005

Unable to detect Valve.
If problem persists, requires a Service Engineer.

 

* 0B0006

The Trailiong Cable has been incorrectly connected OR the fuse in the Electronic Module has blown. 
Requires a Service Engineer.

 

* 0B0007

Unable to detect Vacuum Fan.
Requires a Service Engineer.

 

* 0B0008

Unable to detect Cooling Fan.
Requires a Service Engineer.

 

* 0B0009

Unable to detect Aerosol Fan.
Requires a Service Engineer.

 

* 0B000A

Primer Shutdown Error.
Requires a Service Engineer.

 

* 0B000B

Pump or Pressure Sensor not working.
Requires a Service Engineer.

 

* 0B000C

Serial Device ADC test failure. 

Requires Service Engineer

 

* 0B000D

24 V source test failure. 

Possible problem with Main PCA

Requires Service Engineer.

 

* 0B000E

Short Circuit in the Scan-axis Motor.
Requires a Service Engineer.

 

* 0C0030

Drop Detector Failure. Requires Service Engineer

 

* 0C0032

Drop Detector not Calibrated for all Printheads.
Requires a Service Engineer.

 

* 0C1000

Primer not calibrated or the calibration settings have been lost. 

Requires Service Engineer

 

* 0C1001

Primer Shutdown Error. 

Requires Service Engineer

 

* 0D00XX

System Error Code related to the Multi-roll Feeder.
Requires a Service Engineer.