Error Codes - HP Designjet 2500CP 36" (A0) printer (C4704A)

The Checksum read on the Flash SIMM is incorrect.
Requires a Service Engineer 

The base DRAM or RAM SIMM test failed.
Requires a Service Engineer

Swath RAM test failure.
Power OFF and then Power ON.  If problem continues then requires a Service Engineer.

EEROM test failure.  Relates to Main PCA.
Power OFF, wait for 20 seconds and then Power ON. 

If problem continues then requires a Service Engineer.

Problem initialising the encoder pulse generator. 
Requires a Service Engineer

One of the two interconnect boards not detected. 
Requires a Service Engineer 

The Printhead Primitive Driver ASIC Test Failed. 
Requires a Service Engineer.

Fan Test Failed- Current not detected in one or both fans. 
Requires a Service Engineer.

The DC Motor Driver ASIC Test Failed. 
 Service Engineer is required.

One of the DC motors has failed. 
Error data - 00010000 - X-axis Motor Failed.
00020000 - Y-axis Motor Failed.  
00030000 - Both DC Motor Failed.
A Service Engineer is required.

One of the stepper motors has failed.  
Error Data (0XABCDEF) if the value of each letter is 0 then the component is OK.
If the value is 1 then this relates to various components and an Engineer is required.

ADC Test Failure in the Main PCA. 
Switch the Printer OFF from the rear of the machine disconnect the power cable, leave for 30 seconds, reconnect the cable and Switch the printer back ON.
If the problem continues then a Service Engineer is required.

ADC Test Failure in the Carriage PCA. 
Requires a Service Engineer to rectify.

A Printhead voltage could not be set - Main PCA Failure. 
Requires a Service Engineer to rectify.

A Printhead voltage could not be set - Carriage  PCA Failure. 
Requires a Service Engineer to rectify.

The Ambient Temperature measured is out of the normal range. 
This could indicate a problem in the following areas, Trailing Cable, Carriage Assembly or the Electronics Module and this will require a Service Engineer to rectify.

Problem in setting the Printhead Voltage.
Switch the Printer OFF from the rear of the machine disconnect the power cable, leave for 30 seconds, reconnect the cable and Switch the printer back ON. If the problem continues then during initialisation another Error code will appear. Make a note of this code and provide this to a Service Engineer who is required to resolve this issue.

The status of one of the Optical Sensors is not stable when it should be.
Error data (X) has the value 0,1,2,3,4, or 5 and indicates which sensor is not functioning correctly, require a Service Engineer to rectify.

Error in finding the Primer home position.
Requires a Service Engineer to rectify this problem.

Error in finding the Elevator home position.
Requires a Service Engineer to rectify this problem.

Error in finding the Refill Arm position.
Requires a Service Engineer to rectify this problem.

Error in finding the Refill Stepper Motor home position.
Requires a Service Engineer to rectify this problem.

Error in finding the Service Station home position.
Requires a Service Engineer to rectify this problem.

Elevator has problem reaching a desired position.
Requires a Service Engineer to rectify this problem.

The refill position in the Y-axis is not calibrated.
Requires a Service Engineer to rectify this problem.

Problem with fine movement of the Y-axis motor.
Switch the printer OFF and ON again.
If this does not resolve the issue then a Service Engineer is required.

Error during initialisation of the Y-axis.
Switch the printer OFF and ON again.
If this does not resolve the issue then a Service Engineer is required.

The MIO card does not support the MIO 6 protocol.
This may require a Service Engineer.

MIO Card Error.
Press ENTER and switch the printer OFF. Make sure that the MIO card is correctly installed and switch the printer ON again.
If the error code continues to appear after, then the MIO card requires replacing. This may require a Service Engineer.

The Line Sensor has problems finding the Mark Encoder.
Requires a Service Engineer.

The Line Sensor is not functioning properly because there is too much ambient light.
Close the Window on the printer if it is open. Move the printer to a location with less light.
The Printer must be kept away from direct intense sunlight or a spotlight.
If this does not resolve the problem, may require a Service Engineer.

Incompatible Firmware and Carriage PCA.
May require a Firmware upgrade- call Service Engineer.

Incompatible Firmware and Line Sensor.
May require a Firmware upgrade - call Service Engineer.

Firmware Error.
May require a Firmware upgrade - call Service Engineer.

Hard Disk Drive installed without PostScript.
May require a PostScript SIMM upgrade -  call Service Engineer.

PostScript Error.
May require a Firmware upgrade - call  Service Engineer.

PostScript installed without the Hard Disk Drive.
Require Service Engineer to install Hard Disk Drive.

Problem with the Hard Disk.
Switch the printer OFF and ON again. If the Error Code re-appears may require a Service engineer 

Error reading EEROM. 
Indicates an Error with the Electronics Module which will require a Service Engineer to resolve.

An action outside the EEROM Limits has been performed

Make sure you have a verion of the latest Flash SIMM (Firmware) installed or call a service engineer to upgrade the Firmware Revision of the Flas SIMM - If the error still recurs the Service engineer will investigate further.

Physical EEROM write and/or write operations failed The EEROM data that is written does not match the data that is read. - Requires an Engineer.

The content of the permanent configuration area of the EEROM is not valid when the printer is initialised in Service Mode.
Requires a Service Engineer to investigate this problem further.

The content of the User configuration area of the EEROM is not valid when the printer is initialised.
Press ENTER and re-configure the front panel settings. If error continues requires a Service Engineer.

The content of the permanent configuration area of the EEROM is not valid when the printer is  initialised in Normal Mode.
If the Error Code appeared during normal operation and not during the initialisation then the problem can be solved by switching the printer OFF and ON again. If this does not resolve the issue then a Service Engineer is required.

One of the banks of the user area was corrupted while writing or reading in that area. 
Switch the printer OFF and ON again. If this does not resolve the issue then a Service Engineer is required